Privacy Policy

Effective Date: 11/1/2025
This Privacy Policy (“Policy”) describes how New Suburban Roofing & Metal (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website at newsuburban.co (“Site”) or interact with our services.

1. What Personal Information Is Collected
We may collect the following types of personal information when you use our Site or sign up for our services:

• Name, email address, postal address, phone number (including mobile number) 
• Billing/transaction information if you make a purchase 
• IP address, browser type, device identifiers, usage data (e.g., pages visited, time spent) 
• SMS mobile number and SMS consent, when you opt in to SMS messaging 

2. How Personal Information Is Used
We use your personal information for the following purposes:

• To provide, operate, and maintain our services and Site 
• To process your orders, send you confirmations, and provide customer support 
• To send you marketing communications, including via SMS if you have opted in 
• To analyze usage of our Site and improve our services 
• To comply with legal obligations and enforce our terms 

3. Who Personal Information Is Shared With
We will not share your SMS consent with third parties. SMS consent is not shared with third parties or affiliates.
We may share your personal information in the following circumstances:

• With our service providers and vendors who perform services on our behalf (e.g., payment processors, email/SMS platforms) under confidentiality agreements 
• With affiliates or partners only if you consent or as described at the time of collection 
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction 
• When required by law or to protect our rights and property 

4. Cookies and Tracking Technologies
We and our service providers may use cookies, web beacons, pixel tags, and similar tracking technologies to track activity on our Site and hold certain information. You can choose to disable cookies via your browser settings, though doing so may affect Site functionality.

5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also opt out of receiving marketing communications at any time by following unsubscribe instructions in those communications or contacting us at [contact email].

6. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries. By using the Site, you consent to such transfers.

9. Children’s Privacy
Our Site and services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy
We may update this Policy from time to time. We will post the updated Policy at newsuburban.co/privacy and update the effective date. We encourage you to review this Policy periodically.

11. How to Contact Us
If you have questions or comments about this Policy or our privacy practices, please contact us at:
New Suburban Roofing & Metal

8465 Keystone Xing

Ste 266 

Indianapolis, IN 46240

Email: info@newsuburban.co

Phone: 317-505-1872

 SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from New Suburban Roofing and Metal. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://newsuburban.co/privacy-policy. Message HELP for help. Reply STOP to any message to opt out. 

By texting New Suburban Roofing and Metal at 317-505-1872, you agree to receive conversations (external) messages from New Suburban Roofing and Metal. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://newsuburban.co/privacy-policy to see our privacy policy and https://newsuburban.co/privacy-policy for our Terms of Service.